Privacy Policy

1. Introduction

Welcome to Adx3 Account Service. This application is developed and operated by Adx3 Technology Co., Ltd.

Adx3 Account is an account registration, login, and management service that allows you to access various Adx3 applications and services with a single account. We take your privacy seriously and are committed to protecting your personal information.

By using Adx3 Account Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with any part of this policy, please do not use our service.

2. Use of Google User Data

2.1 What Google Data We Access

When you authenticate using Google Sign-In, we request access to the following information from your Google account:

2.2 How We Use Google User Data

We use your Google user data exclusively for the following purposes:

• Account Creation: To create and set up your Adx3 account when you first sign in with Google
• Authentication: To verify your identity and provide secure access to your account
• Profile Management: To display your name and profile picture in your account settings
• Communication: To send you essential service notifications and account-related updates
• Service Delivery: To provide you with access to Adx3 services and features

2.3 How We Store and Protect Google User Data

We implement robust security measures to protect your Google user data:

• Encryption: All data is encrypted in transit using SSL/TLS and at rest using industry-standard encryption algorithms
• Access Control: Access to Google user data is strictly limited to authorized personnel who need it to perform their job functions
• Secure Infrastructure: Data is stored on secure servers with firewalls, intrusion detection, and regular security audits
• Regular Updates: We continuously review and update our security practices to protect against new threats
• Monitoring: We monitor our systems for suspicious activity and unauthorized access attempts

2.4 How We Share Google User Data

We only share your Google user data in these limited circumstances:

• With Your Consent: When you explicitly authorize us to share specific information
• Service Providers: With trusted third-party service providers who help us operate our service (e.g., hosting providers, email services). These providers are bound by strict confidentiality agreements and can only use your data to provide services to us, not for their own purposes.
• Legal Requirements: When required by law, court order, or government regulations
• Safety and Security: To protect the rights, property, or safety of Adx3, our users, or the public

2.5 Data Retention and Deletion

We retain your Google user data only as long as necessary to provide our services and fulfill the purposes described in this policy.

How to Delete Your Google Data

You can request deletion of your Google user data at any time through any of these methods:

1. Disconnect Google Sign-In: Visit your account settings at pmp.adx3.net and disconnect your Google account
2. Revoke Access: Visit your Google Account permissions page and remove Adx3's access
3. Delete Your Account: Delete your entire Adx3 account through the Account Help Center
4. Email Us: Contact us at [email protected] or [email protected] with your deletion request

Timeline: Upon receiving your deletion request, we will delete or anonymize your Google user data within 30 days, except where we are legally required to retain certain information.

2.6 Your Rights Regarding Google User Data

You have the following rights:

• Access: Request a copy of the Google user data we have collected
• Correction: Update or correct any inaccurate information
• Deletion: Request deletion of your Google user data (see section 2.5 above)
• Revocation: Revoke Adx3's access to your Google account at any time
• Portability: Request a copy of your data in a portable format

2.7 Google API Services Limited Use Disclosure

This means:

• We limit our use of Google user data to the practices explicitly disclosed in this Privacy Policy
• We do not transfer Google user data to third parties except as necessary to provide or improve our services, comply with applicable law, or as part of a merger or acquisition with user consent
• We do not use or transfer Google user data for serving ads
• We do not allow humans to read Google user data unless we have your explicit consent, it's necessary for security purposes, or required by law

3. Information We Collect

3.1 Information You Provide Directly

• Account Registration: Email address, password, username
• Profile Information: Name, profile picture, nickname, gender (optional)
• Communications: Any information you provide when contacting our support team

3.2 Information Collected Automatically

When you use our service, we automatically collect certain information:

• Device Information: Device type, operating system, device identifiers
• Usage Data: Login times, IP addresses, pages visited, features used
• Network Information: Wi-Fi network information, IP address
• Security Information: Information for risk control and fraud prevention

3.3 Information from Third Parties

• Social Login Providers: When you sign in using Google or other providers (as detailed in Section 2)
• Security Services: Information from security verification services for fraud prevention

4. How We Use Your Information

We use your information for the following purposes:

4.1 To Provide and Improve Our Services

• Create and manage your account
• Authenticate your identity and provide secure access
• Enable single sign-on across Adx3 applications
• Personalize your experience
• Improve and optimize our services

4.2 To Communicate With You

• Send account-related notifications
• Respond to your inquiries and support requests
• Send important updates about our services
• Provide customer support

4.3 To Ensure Security and Prevent Fraud

• Detect and prevent fraudulent activities
• Monitor for security threats
• Verify your identity
• Protect against unauthorized access

4.4 To Comply with Legal Obligations

• Comply with applicable laws and regulations
• Respond to legal requests and prevent harm
• Enforce our Terms of Service

5. How We Share Your Information

We may share your information in the following circumstances:

5.1 With Your Consent

When you explicitly authorize us to share your information with third parties.

5.2 Service Providers

We share information with trusted third-party service providers who help us operate our business, such as:

• Cloud hosting providers
• Email delivery services
• Security and fraud prevention services
• Analytics providers

These providers are contractually obligated to protect your information and can only use it to provide services to us.

5.3 Legal Requirements

We may disclose your information when required by law or in response to:

• Court orders or legal processes
• Government or regulatory requests
• Protection of our rights or property
• Safety concerns for users or the public

5.4 Business Transfers

If Adx3 is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your information is transferred and becomes subject to a different privacy policy.

6. Data Security

We implement comprehensive security measures to protect your personal information:

6.1 Technical Measures

• Encryption: SSL/TLS for data in transit, AES encryption for data at rest
• Firewalls: Network firewalls and intrusion detection systems
• Access Controls: Role-based access control and authentication
• Secure Storage: Data stored in secure, regularly backed-up servers

6.2 Organizational Measures

• Staff Training: Regular security and privacy training for employees
• Access Restrictions: Limited access to personal data on a need-to-know basis
• Security Audits: Regular security assessments and audits
• Incident Response: Procedures for responding to data breaches

Important: While we implement strong security measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Data Retention and Deletion

7.1 How Long We Keep Your Data

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

7.2 Account Deletion

When you delete your account:

• We will delete or anonymize your personal information within 30 days
• Some information may be retained in backup systems for up to 90 days
• We may retain certain information if required by law or for legitimate business purposes

7.3 Inactive Accounts

Accounts that have been inactive for more than 3 years may be subject to deletion after providing notice to the registered email address.

8. Your Rights and Choices

You have the following rights regarding your personal information:

8.1 Access and Portability

You can access and download your personal information at any time through your account settings at pmp.adx3.net.

8.2 Correction

You can update and correct your personal information through your account settings.

8.3 Deletion

You can request deletion of your account and personal information by:

• Visiting the Account Help Center at pmp.adx3.net
• Emailing us at [email protected] or [email protected]

8.4 Withdrawal of Consent

You can withdraw your consent for data processing at any time. Note that this may affect your ability to use certain features.

8.5 Object to Processing

You can object to certain types of data processing. Contact us at [email protected] to exercise this right.

8.6 Lodge a Complaint

If you believe we have not handled your personal information properly, you have the right to lodge a complaint with a data protection authority in your jurisdiction.

9. Children's Privacy

Adx3 Account Service is not intended for children under the age of 13 (or the applicable age of digital consent in your jurisdiction).

We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child without parental consent, we will take steps to delete that information as quickly as possible.

If you believe we have collected information from a child, please contact us immediately at [email protected].

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

When we make changes:

• We will update the "Effective Date" at the top of this policy
• For material changes, we will notify you via email or through a notice on our website
• Your continued use of our services after changes become effective constitutes acceptance of the updated policy

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Response Time: We will respond to your inquiries within 15 business days.

When contacting us, please include "Privacy Policy" in your email subject line to help us route your inquiry to the appropriate team.